If talking to a real-life human is more your thing, you can reach our team via email (below).


About Us

Who are 2AM?

2AM is where artists and creative thinkers turn up and indulge their restless love for beautiful things. We're an online art, design, and photography gallery that supports the next wave of emerging artists from every corner of the globe.

How can I contact a member of the team?

We’re here to connect Please reach out to us on and we'll do our best to respond within 24 hours.

What's your commitment to sustainability?

Our commitment to sustainability is ever evolving and improving, we constantly strive to reduce our carbon footprint and used recycled materials, you can read more about this on our dedicated sustainability section below.

How do I know my artwork is authentic?

Authenticity and originality are everything to us, we work closely with our artists to ensure just that. We have strict licensing and checks to ensure your artwork is authentic and you will also receive a Certificate of Authentication with every print.

How can I learn more about your artists?

We want you to connect with our artists and learn as much about them as we have. Head to our Artist page to meet the artists, read interviews and get the low down on what makes them tick, including their must have playlist for inspiration.

Paper, Printing, Mounts & Framing

What is a Giclée Print?

Giclée printing is a digital reproduction technique for art and photography using inkjet printers to spray pigment-based inks onto quality paper or canvas. Want to know more? Click here.

What type of paper do you use to print and can I choose?

Our artists get to choose from two Giclée fine art papers to showcase their art. There are two types Hahnemühle Pearl that has a pronounced texture, ensuring rich black reproduction and vibrant colour intensity or Hahnemühle Photorag that boasts a super matte finish that places it among the preferred choices of artists, illustrators, and photographers.

What are your frames made of?

Crafted in London, our handmade frames are fashioned from the best FSC certified sustainable wood. Our frames feature solid oak wood that have archival quality and are acid free. We offer these frames in either black, white or natural oak.

Do you offer Glass or Acrylic in your frames?

Our frame windows are constructed using edge-ground float glass that integrates a UV filter of approximately 44%. This filter is designed to shield artworks from UV light damage, reducing fading and other forms of deterioration. For sizes A1 and larger, we use high quality 3mm clear acrylic to provide protection against potential transit damage.

What is the difference between full bleed and mounting?

Full-bleed printing is when the image covers the paper edge to edge without borders or margins. A full bleed lets your frame act as the border creating a dynamic feature image.

A mount is a great way to enhance your piece within the frame, adding impact and allure to the piece as well as keeping it safe, the mount acts as support to protect the print underneath.

What is mounting?

Good question. Mounted prints have the same look as other printed photos but include a rigid backing. This backing protects the image from warping and damaged corners. You can display these mounted images or store them with confidence that they will stay in the best condition, just like the day you bought them.

What do I do if I want something bigger?

We know that once in a while everyone likes something uber unique so drop us an email here, let us know your vision and we
will make the magic happen.

How do I hang my 2AM Artwork?

Our Small and Medium frames come with D-rings and cable, and our Large and Huge frames come with metal straphangers for extra security which can support the heavier weight.

To hang a frame using our cable support, choose the location and consider stud placement. Measure, mark, and level the wall. Select an appropriate nail or hook based on weight. Hammer it in at a slight upward angle for nails. Hang the frame, adjust for levelness, and confirm stability.

For metal strap hangers, similar to the above, find the appropriate nail based on the weight and drill in to the wall on mark on made from both sides and hook it on.

Step back and enjoy. NB we don’t advise hanging artwork at the hours of 2am!


Where is my order being shipped from?

Orders are hand made, packaged and delivered from our studio in London, United Kingdom.

Do you offer international shipping?

We certainly do!

UK orders are shipped by tracked Royal Mail or Courier, EU and international shipping are DHL delivered and fully trackable, you will get an easy to follow link.

How long does it take to receive my order?

Each one of our prints takes approximately 7-10 business days to print, mount, frame and ship. Once shipped, you’ll receive a FedEx tracking number from us so you can keep an eye on things. Most orders take 7-14 days in transit to UK & Europe or 14-20 days to the rest of the world.

How do I track my order?

With one simple click. You will receive your tracking information once you’ve completed your order so you can track your artwork every step of the way.

How is my artwork protected during shipping?

Your newly purchased artwork is just as much our pride and joy, as it will be yours so protecting it is our priority. We ship our print orders in a tube, please handle with care when removing so you dont smudge. Frames are packed between 2 strips of foam to stop the glass and blackboard moving in transit. This is then sandwiched between boards before it’s wrapped in 2-layers of bubble wrap. Blue foam edging is then attached to the edges, followed by a larger foam edging for double cushioning.

What happens if my order arrives damaged?

We do everything we can to ensure your artwork arrives in pristine condition but in the unlikely event your artwork or frame arrives damaged don't worry, we will send a replacement free of charge. To arrange this please contact us at with some photos of the damage and the box it came in.

Can I change my shipping address after placing an order?

If you're quick and your artwork has not been dispatched yet, you can change the shipping address if the updated address is in the same region. Email us to request

What if I'm not available to receive the delivery?

If you're not available to receive the delivery, you will need to contact the delivery company directly. If the parcel is returned to us, we will have to charge you the shipping cost for redelivery.


How do you incorporate sustainability into your business?

We strive to be a carbon neutral company. Our Glicée paper is sourced from FSC-certified sustainable forests, contributing to biodiversity preservation and local well-being. We will also report and offset our carbon emissions at the end of our first year, and every year thereafter.

How are your artworks packaged sustainably?

Our packaging is designed to be recyclable or biodegradable and we don't use single use plastics.

Are your products eco-friendly?

Our packaging is designed to be recyclable or biodegradable and we don't use single use plastics. Our prints and frames are sustainably sourced and made to last up to 80 years, ensuring they do not need to be replaced once purchased.

Do you offer recycled or FSC-Certified paper options?

Our Glicée paper is sourced from FSC-certified sustainable forests, contributing to biodiversity preservation and local well-being.

What sustainability measures do you take in framing?

Our frames come from sustainably managed forests that follow FSC guidelines. Our glass is acid free and recyclable.

What are your efforts to reduce carbon emissions?

We pride ourselves on the fact we are taking the right steps to be carbon neutral with cloud storage, an energy efficient studio space and electric vehicles.

Work With Us

How can I submit my Artwork?

We're always looking for talented artists and photographers to collaborate with. If you're interested in showcasing your work on our platform, please get in touch with our curatorial team at we cannot wait to hear from you.

Press and Media inquiries

Members of the press, bloggers, and influencers interested in featuring our products or interviewing our team, please reach out to us at


If you're interested in discussing potential business partnerships or wholesale opportunities, please contact our partnerships team at We're open to exploring new ventures and collaborations.

Get in touch

Have questions about your order, or a general enquiry?